Monthly & Hourly Packages

Reliable inbox and diary management support for busy professionals.
Designed for professionals and founders who need consistent support managing communication and schedules.

• Inbox monitoring and prioritisation

• Drafting approved email responses

• Calendar scheduling and coordination

• Meeting confirmations and follow-ups

• Diary-linked travel coordination

• Inbox organisation and escalation of sensitive matters.

Starter Retainer

Growth Retainer

Operational support for growing businesses that need momentum.

Ideal for businesses that require ongoing administrative support to keep operations organised and responsive.

• All Starter services

• CRM updates and maintenance

• Lead follow-ups (email & WhatsApp)

• Document organisation and digital filing

• Administrative coordination

• Travel booking support

Expansion Retainer

Structured operational and marketing coordination support.
Designed for teams that require more structured operational assistance as the business grows.

• All Growth services

• SOP documentation support

• Workflow and process assistance

• Marketing coordination (scheduling only)

• Basic CRM and performance tracking support

Scale Retainer

Advanced operational and project coordination support.
Ideal for businesses managing multiple workflows and requiring consistent operational oversight.

• All Scale services

• Project coordination and deadline tracking

• Sales pipeline monitoring

• KPI tracking support

• Operational refinement assistance

Flexible support tailored to your specific needs.

For businesses or professionals who require a tailored mix of services across different support areas.

• Tailored mix of services across defined categories

• Agreed scope documented upfront

• Monthly time utilisation report

• Subject to standard governance and overage rules

Custom Retainer

Starter Retainer

The Starter Retainer is designed for busy professionals and founders who need reliable support managing their inbox and diary. This package focuses on keeping communication organised, ensuring meetings and schedules run smoothly, and helping you stay on top of day-to-day coordination without the distraction of constant email and calendar management.

Growth Retainer

The Growth Retainer builds on the Starter package by adding broader administrative and operational support. It is ideal for businesses that need consistent assistance maintaining CRM systems, managing lead follow-ups, organising documents, and coordinating administrative tasks that keep the business running efficiently.

The Scale Retainer is designed for businesses that are expanding and require more structured operational support. In addition to core administrative assistance, this package supports workflow organisation, SOP documentation, marketing coordination, and basic CRM and performance tracking to help businesses operate more systematically.

Scale Retainer

Expansion Retainer

The Expansion Retainer provides a higher level of operational support for businesses managing multiple projects, workflows, and growth initiatives. This package includes project coordination, sales pipeline monitoring, KPI tracking, and operational refinement support to help leadership maintain visibility and control as the business scales.

Custom Retainer

For businesses or professionals with more specific requirements, the Custom Retainer allows for a tailored mix of services across different support categories. The scope of work is defined upfront, and monthly reporting ensures clear visibility of time utilisation and support delivered.

Service Governance

To ensure transparency, consistency, and effective service delivery, all retainers operate under the following guidelines:

• All services are subject to time tracking

• Monthly hour allocations reset each month (hours do not roll over)

• Overage is billed at R300/hour

• Scope adjustments require written approval

• Standard support hours are Monday – Friday, 09:00 – 17:00